Terms of Service

Last updated: 2026-06-27 (draft — set the real publish date before going live)

These Terms of Service ("Terms") are a binding agreement between Creative Health Solutions LLC ("Clarity Commissions," "we," "us," or "our") and the organization that installs or uses Clarity Commissions for Windows (the "App," and your organization, "you" or "Customer"). The App is commission software for door-to-door and window & home-services sales organizations.

By installing the App from your CRM's app marketplace, signing in to the App, or otherwise using it, you agree to these Terms. If you are accepting on behalf of an organization, you represent that you are authorized to bind that organization.

1. The service

The App helps sales organizations compute commissions and run payouts. It installs from the marketplace of the CRM you already use and syncs deal/opportunity and contact data to provide features such as deal visibility, setter/closer splits, redline/PAR pay, recruiter overrides, office rollups, collected-versus-sold tracking with clawback, self-serve comp config, an in-App Q&A assistant over your data, and same-day pay (W-2 and 1099) through our payroll partner.

We may add, change, or remove features over time. We will not materially reduce the core functionality of a paid plan during a paid term without notice.

2. Accounts and eligibility

  • You must be a business and at least 18 years old (or the age of majority where you operate) to use the App.
  • Access to the App is gated to your organization. Each organization can access only its own data; the App is multi-tenant and enforces organization-level isolation.
  • You are responsible for maintaining the confidentiality of your login credentials and for all activity under your organization's accounts. Notify us promptly of any unauthorized use.
  • You are responsible for the roles and permissions you assign to your users (for example, owner, manager, setter, closer, recruiter).

3. Connecting your CRM

To use the App, an authorized administrator authorizes the App to connect to the CRM you already use, through an OAuth authorization granting read-only access to contacts, opportunities/pipeline, and locations.

By authorizing the connection, you represent and warrant that:

  • you have the authority to connect the App to that CRM account and to grant the requested access; and
  • you have the necessary rights and consents to allow us to process the contact and opportunity data that flows through the App for the purposes described in these Terms and our Privacy Policy.

The App requests read-only access and does not write to, modify, or delete records in your CRM. You may revoke the App's access at any time through your CRM's app/marketplace settings.

4. Customer data and ownership

  • You own your data. As between you and us, you retain all right, title, and interest in the contact and opportunity data synced from your CRM, the configuration you enter, and the outputs derived from them (collectively, "Customer Data"). We claim no ownership of Customer Data.
  • License to operate the App. You grant us a limited, non-exclusive license to host, copy, process, transmit, and display Customer Data solely to provide, secure, support, and maintain the App for you, and as otherwise permitted by these Terms and our Privacy Policy.
  • Our handling of your data is described in our Privacy Policy, which is incorporated into these Terms by reference.
  • Aggregated / de-identified data. We may use aggregated and de-identified information that does not identify you or any individual to operate and improve the App. We do not sell Customer Data.

5. Acceptable use

You agree not to:

  • use the App in violation of any applicable law or regulation, including data-protection, tax, and payroll laws;
  • upload or process data you do not have the right to process, or use the App to infringe the rights of others;
  • attempt to access another organization's data, defeat tenant isolation or access controls, or probe, scan, or test the security of the App without authorization;
  • reverse engineer, decompile, or attempt to extract source code, except to the extent permitted by law;
  • resell, sublicense, or provide the App to third parties except for your own authorized users;
  • introduce malware, overload or disrupt the App, or use it to send spam or unlawful content;
  • use the App to make final pay decisions without your own review where law requires employer oversight.

We may suspend access to protect the App, our other customers, or third parties from material harm or legal risk.

6. Payouts and payroll

If you enable same-day pay, payouts are disbursed through our payroll partner and are subject to that partner's terms, identity-verification, and timing rules. You are responsible for the accuracy of your comp configuration, the data feeding it, classification of payees (W-2 vs. 1099), and your own tax and employment obligations. Commission figures and estimates shown in the App are for your operational use; you remain responsible for verifying amounts before paying.

7. Fees

Fees, billing frequency, and plan details are as presented to you at sign-up or in your order. Billing and payments are processed through our payment provider. Unless stated otherwise, fees are non-refundable for the period in which they accrue. We may change pricing on renewal with reasonable notice.

8. Service availability and disclaimers

We work to keep the App available and accurate, but the App depends on third-party systems, including your CRM, our sub-processors, and your data quality.

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT COMMISSION CALCULATIONS WILL BE FREE OF ERROR WHERE INPUT DATA OR CONFIGURATION IS INCOMPLETE OR INCORRECT. YOU ARE RESPONSIBLE FOR REVIEWING OUTPUTS BEFORE RELYING ON THEM.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE APP, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE APP WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE APP IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

10. Indemnification

You will defend and indemnify us against third-party claims arising from your Customer Data, your use of the App in breach of these Terms, or your violation of law or the rights of others, except to the extent caused by our own breach of these Terms.

11. Term and termination

  • These Terms apply for as long as you use the App.
  • You may stop using the App at any time by uninstalling it from your CRM marketplace and, if applicable, canceling your subscription. To request deletion of stored data, see our Privacy Policy.
  • We may suspend or terminate access for non-payment, material breach of these Terms, or where required by law or to protect the App and its users.
  • Upon termination, your right to use the App ends. We will handle your stored data as described in our Privacy Policy (including post-termination deletion, subject to legal-retention exceptions). Sections that by their nature should survive (including ownership, disclaimers, limitation of liability, and indemnification) will survive termination.

12. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date and, where appropriate, notify you. Your continued use of the App after an update means you accept the revised Terms.

13. Governing law

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. The parties consent to the exclusive jurisdiction of the state and federal courts located in Texas for any dispute not subject to other agreed dispute-resolution terms.

14. Contact

Questions about these Terms:

Creative Health Solutions LLC (Clarity Commissions)
Email: support@claritycommissions.ai
Web: claritycommissions.ai